WELCOME TO APARTMENT GROUP

The heart of the operation, the place where everything runs in the background ensuring all of our venues have everything they need. Home to our group operations, wedding team and finance divisions.

GROUP OPERATIONS

DONNA COPE

Head of Operations

What's been your favourite project you've worked on at Apartment Group?

When I joined the company we only had two venues, Apartment and Mr. Lynch, so since then we’ve had another 10 venues open, some as far away as the Northumberland coast and 3 rebrands, and I’ve been lucky enough to have contributed or coordinated all of these huge milestones. All this as well as paving the way for huge growth in our operations and venue teams, food and drink offering development and marketing campaigns!

What makes Apartment Group different?

While sometimes I may spend a week recruiting new executive chefs or interviewing potential general managers, I will also be commissioning and approving design and marketing material, planning and conducting site visits, reviewing venue performance and planning seasonal offerings and contributing to our latest expansion plans; possibilities are endless in this group!

It’s also great working for a company who has a huge desire to be the best and also really care about their staff’s personal development and wellbeing. A massive plus for me is being able to work in such a senior role and also ensure I’m able to dedicate enough time to my family life and raising my daughter Layla and son Cassian, I’ve been supported all the way!

What do you love most about your job?

Probably the diversity of my working week, I’m a part of almost every decision made in the company and as a result I get a chance to be involved in all business functions. Just when you think you’ve nailed your current role and it’s time for easy street , there’s another challenge thrown at you – I love this!

Also, the people are great; we’re a tight knit team of professionals and we all love our jobs, it’s a great culture.

JAMES RICHARDSON

Area Manager

What's been your favourite project you've worked on at Apartment Group?

I’ve had great contributions to food and drink menu development, recruitment strategies and projects to add value to customer experience in venue, and also financial value to the company.

In my current role, it’s fantastic that I get to spend time with the owner and directors on a regular basis discussing all kinds of ideas. You really feel part of the team and know you can make a difference.

What do you love most about your job?

Quite honestly, I’d say the best part would be working alongside such passionate and hard working people!

With so many fantastically talented and passionate people working at the Apartment Group, it makes every day an absolute pleasure to work.

What makes Apartment Group different?

My role has been particularly dynamic and has at times pushed me; organising a successful Christmas period at As You Like It is no easy task, but it’s nothing I wouldn’t do again and again.

I love spending time at the 2 five star hotels in the group, as it’s such a different environment and the chance to learn additional skills. Also, between my two last promotions I was able to take a 4 month sabbatical to travel in Africa and also spend some time working on my snowboarding skills.

KATE DOUGLAS

Business Development Manager

What's been your favourite project you've worked on at Apartment Group?

I am currently working on the rebrand of Mr Lynch (known as The Holy Hobo). I love this venue because of the diverse clientele it brings; from students to corporate parties, it caters for all. The newly refurbed venue now has a brand new room, ‘Dr’s Lair’, which can be hired out for a range of events. The speakeasy is a self-contained hidden gem within Jesmond. I’m enjoying working on this venue and helping it develop by primarily focusing on pushing its creative flair, and broadening our client reach. There really is nothing like it in the area!

What do you love most about your job?

I love working in a positive environment where everyone around you wants to help and support each other. It is quite clear there is great personal development opportunities within the company; and so it’s exciting that you’re constantly driven by seeing your goals at arms reach. I also love that the company has a wide range of venues from bars and restaurants to wedding venues and more, which means we can cater to a wide range of clientele – there is never a dull moment! It’s great to help build a brand you truly believe in.

What makes Apartment Group different?

We are known for our creativity, and instead of just launching a venue, we launch a brand created with a lot of colour, heart and Duncan always has a reason behind. Our team excel at their jobs and constantly put so much into everything they do.

AND YOU?…

Area Operations Manager

Do you have what it takes to work your way to the top?

Salary Guides…

Operations Manager: up to £60,000

HEAD OFFICE

PAMELA DAVISON

Head of Wedding Department

What's been your favourite project you've worked on at Apartment Group?

I took the helm of As You Like It’s second Christmas which was no easy feat, coordinating all the functions and events that come along with that. I also was involved with As You Like It’s first wedding fayres but the biggest project to date I’ve put my hand to is opening Le Petit Château. I was involved from day one, from concepts to designs, from pricing levels to decor, branding to operations; it was a huge amount of work but it’s all paid off!

What do you love most about your job?

It has to be the variety; one day I can be calling prospective couples arranging details of their wedding day and the next I can be training new staff, designing an e-flyer with our marketing staff or planning our next Open Day.

What makes Apartment Group different?

The need to stay constantly one step ahead of competing venues and constantly innovating to maintain our group’s success and momentum is certainly demanding, but incredibly rewarding! Also, while I’m mainly based in the Jesmond Head Office, my job has me travelling aorund our wedding venues regularly and it’s wonderful to get out of the city up to the coast!

KATHERINE MCQUILLEN

Wedding & Events Department Manager

What's been your favourite project you've worked on at Apartment Group?

It has to be the opening of Le Petit Chateau. I was lucky enough to be involved from the beginning – it was hard work but the end result is incredible. I’m a little biased but I think it’s my favourite Apartment Group venue. Being able to say I was there at the very start and seeing systems and procedures I helped put in place in use now every day is an amazing feeling.

What do you love most about your job?

I love that you are always encouraged to go further. I’ve gone from working part-time front of house, to managing a big team of wedding coordinators in our Head Office (with a couple of steps in-between!). There is always room for progression – the Apartment Group wants you to be your best self, and they offer the support to help you get there.

What makes Apartment Group different?

Working in such a fast paced industry isn’t without its challenges but the constant innovation within the company is so much fun to be part of. There is always something new and exciting around the corner!

REBECCA GRAHAM

Wedding & Events Department Manager

What's been your favourite project you've worked on at Apartment Group?

There have been so many, there’s always something new and exciting going on! But I think I have two favourites.
The development and opening of Le Petit Chateau was an amazing experience, to see it grow from a run down, abandoned building, to blue prints and then to see the building work through all stages to make the final product was so rewarding. I felt such pride in seeing our fabulous venue come to life after all of the team’s hard work along the way.

Also, a recent food photoshoot was an equally fantastic project to be part of. Watching more ideas and creativity come alive in the form of some stunning images for our new brochure; being so hands on and playing an integral part in the project was really satisfying.

I feel really lucky to have had the opportunity to be involved in such exciting and prestigious projects; ones that will really stand the test of time within the company. Ideas, suggestions and ways of improving are encouraged and valued at all levels and this this is part of what makes the company a success.

What do you love most about your job?

We have a great team! And as corny as it sounds we are like a family and it’s always a group effort to pull together and support each other to get the job done.
I also love how busy it is! It’s a fast paced, dynamic department and there is always something to get your teeth into!

What makes Apartment Group different?

The opportunities for progression and the company’s genuine appreciation of their staff. When I joined the Apartment Group team I knew instantly that it was somewhere I wanted to stay, to hone my experience and skills and to progress within the team. Luckily enough that’s what the company is all about!
They recognise hard work and the desire to progress and they value and reward that ethos. We also get to celebrate our victories personally, by attending a variety of awards nights all over the country!

HOLLY JACKSON

Senior Wedding Coordinator

What's been your favourite project you've worked on at Apartment Group?

Definitely the opening of Le Petit Chateau, It’s my favourite Apartment Group venue but I’m a little biased as this was also my wedding venue! Seeing it transform throughout the different stages was so fantastic and being able to have an input about the venue really made for a special venue.

What do you love most about your job?

I love coming to work every day and getting to be a part of such an amazing wedding team at Head Office. Everyone is so encouraging, no two days are the same you’re always encouraged to progress further and develop your skills within the team.
I’ve gone from a part time role in customer feedback, to helping plan peoples perfect weddings… It’s nice to know you’re playing a little part in their big day!

What makes Apartment Group different?

Exciting, Rewarding, Passionate and Flexible –That’s what working at Apartment Group feels like.
There is such a variety of roles available to you it means there’s always an opportunity within the company to progress. Working in such fast paced industry keeps you on your toes and really makes you push yourself to go further in your role.

JESS BAXTER

Wedding Coordinator

What's been your favourite project you've worked on at Apartment Group?

Having only joined the team at the beginning of the summer, it has been so exciting to become part of an award-winning wedding team during a busy summer of weddings; from taking part in open evenings and taster events, to winning “Wedding Event Team of the Year” at the Wedding Industry Awards! I am thoroughly looking forward to seeing what’s next and getting my teeth into some big projects in the near future.

What do you love most about your job?

I love being part of a supportive wedding team who genuinely love, are dedicated and are simply amazing, at what they do. Having managers and seniors around you who have progressed so far in this amazing industry in a, relatively short space of time, is really inspiring as to what I could be achieving in hopefully a few short years. It is also so rewarding to meet our lovely couples and to know you have been a part of, and helped plan, the biggest day of their lives!

What makes Apartment Group different?

I could tell very early on that people really love working here and that you get recognition and rewards for hard work and the desire to progress! The apartment group is always up to something different whether it be wedding related, or restaurants and nightlife, and it really is exciting to be part of that!

STEFFI KIRKUP

Wedding Coordinator

What's been your favourite project you've worked on at Apartment Group?

Joining an award winning wedding team at such an exciting time, helping to organise tasting events, open evenings and the launch of our new evening food menu has me looking forward to all of the exciting projects coming up in the future!

What do you love most about your job?

Getting to work with such a supportive team every day and knowing that no two days are ever the same. I also love working closely with our couples in order to plan their perfect day, discussing ideas and hearing about all the little details that make their day so special to them.

What makes Apartment Group different?

How unique each of the venues are, from each other and from others in the area is very exciting. Knowing how much of an input everyone in the team has and having the opportunity to bring our individual ideas to create something together is very inspiring.

EMMA BOWMAN

Wedding Coordinator

What's been your favourite project you've worked on at Apartment Group?

There’s always something new and exciting going on within the apartment group my favourite project I would have to say would be launching the new fabulous evening food menu and organising taster events and open days, it makes me excited for my future ahead working within an award winning team. I feel extremely lucky to have had the opportunity to be involved in such exciting projects in such a short time period since joining the company.

What do you love most about your job?

I love that opportunities are endless, always being encouraged to go further. I love working closely with couples to make their dream wedding come true!

What makes Apartment Group different?

The recognition for hard work and the opportunities for progression along with the company’s appreciation of their staff. The conmpany is constantly growing, who know’s what exciting project is around the corner!

JODIE AMOR

Wedding Coordinator

What's been your favourite project you've worked on at Apartment Group?

It has to be being a part of the team that won the Award for the Best Event’s Team at the North East Wedding Industry Awards, winning this award just proves how hard we work on a day to day basis!

What do you love most about your job?

I love how close we are as a team! We have made some great friendships and it allows us to work even better together. Everyone is supportive and encouraging and it is exactly what you need when you are as busy as we are. I also love seeing happy couples planning their big day, every day and every couple is different and we are always kept on our toes!

What makes Apartment Group different?

I worked on Collingwood Street at Madame Koo as a Supervisor for three years during University, and I never thought I would be part of the Wedding Team when I graduated! This just proves that there is always room for progression and many career pathways within The Apartment Group, which is always exciting! Your hard work and determination will not go unnoticed within the company as there is plenty of rewards and staff activities.

ASHLEY DALE

Reservations Manager

What's been your favourite project you've worked on at Apartment Group?

My favourite project was definitely the opening of Le Petit Chateau & William de Percy. With the venues having a combined 31 rooms this was just a dream to work with. I loved watching the creation of both places from the beginning and seeing them come to life. I am lucky enough to visit the venues weekly and still get the ‘wow’ feeling each time I step into a bedroom.

What do you love most about your job?

The best part of my job is helping our couples plan their accommodation on the run up to the big day. This is mainly because it is the part everyone dreads. trying to organise families, trying to get people to decide if they want to stay, and then trying to get them to pay! I want to make it as easy and smooth as possible for them, and show them it really isn’t that daunting! Our accommodation team are excellent and I really think they let our couples know they are in safe hands.

What makes Apartment Group different?

I’ve never worked in another company quite like Apartment Group. This is mainly because they are always looking at opportunities to challenge you. For myself this is something I love. They are so willing to take a chance with anything and really do put their faith in their staff, which is so hard to find in a lot of businesses.

AND YOU?…

Sales/Accounts Manager

Do you have what it takes to work your way to the top?

Salary Guides…

Senior Wedding & Events Staff: up to £28,000

FINANCE

CAROL WILLIAMSON

Payroll Administrator

What's been your favourite project you've worked on at Apartment Group?

Working with the venue managers to improve their knowledge of payroll and wage rota’s, this has helped them improve the profitability of their venues.

What do you love most about your job?

The challenge of getting all staff paid the correct remuneration on the correct date as no two weeks are the same in payroll.

What makes Apartment Group different?

The Apartment Group recently held a ten year anniversary party for me, inviting many past colleagues who have worked with me over my 10 years.

JOHN DOWALL

Management Accountant

What's been your favourite project you've worked on at Apartment Group?

I’ve enjoyed working on a number of projects, many of them to improve procedures, avoid duplication, and to work smarter. We have three staff in the finance team studying CIMA/AAT exams, and I have enjoyed providing training in this area. I have also established various written procedures.

What do you love most about your job?

I love the autonomy, if you have a solution to a problem you don’t have to go through five committees, you can put it in place quickly.

I enjoy working with professional committed people, and picking up knowledge from all departments.

One of the most challenging periods was when two senior members of the finance team left in mid 2014, it was an opportunity to broaden my experience.

What makes Apartment Group different?

It’s the entrepreneurial spirit and the can do attitude throughout the group, along with the opportunity to progress quickly. Anyone can come up with an idea that could make the difference.

Taylor Forman

Trainee Management Accountant

What's been your favourite project you've worked on at Apartment Group?

I have enjoyed implementing improvements to the preparation of Management information provided to our venues. It is satisfying to see how the information we produce impacts the operational decision making at each venue.

What do you love most about your job?

Since day one I have had amazing support with my training and development. The Apartment Group have funded my advanced diploma in Accounting, a qualification which I am currently studying for. In my job no day is the same, every day you are learning and challenged with new tasks. The work I’m doing for the company has provided the practical experience for the principles I have learnt on my course.

What makes Apartment Group different?

The Apartment group look after and value their staff. The people I work with are fantastic and take pride in what they do. The workplace is a really encouraging environment to be in. There is a real buzz and hunger to succeed in Head Office.

AND YOU?…

Management Accountant

Do you have what it takes to work your way to the top?

Salary Guides…

Finance Staff: up to £28,000

CONTACT US

Email: info@apartment-group.com

Telephone: 0191 281 9606

Address:
Apartment Group
Two Jesmond Three Sixty
Jesmond
Newcastle upon Tyne
NE2 1DB