WELCOME TO THE PALM

Break free of the city to our tropical oasis of good times with cafes, late night bars, restaurants, dessert parlours, tropical gardens & street food shacks, perfect for wild nights, family fun, parties, private functions, weddings, corporate events and of course, Christmas.

From the people that brought you Florita’s, As You Like It & Le Petit Chateau… we invite you to step into The Palm.

Claim your place in the sun.

MEET THE TEAM

MARK SANDERSON

General Manager

What's been your favourite project you've worked on at Apartment Group?
I’m thankful that I’ve been a major part of opening two new venues on our Sunderland site. Giving input on food and drinks menus, training and recruiting staff, marketing and operational planning, I was able to put my mark on every stage of this process and it really drove my development.

We’re constantly working on new things to better our offering and drive revenue and it’s great to know that in a year’s time, many of our ideas may have become reality.

What do you love most about your job?
The opportunity to get involved with everything at an operational level is a massive ‘pro’ for me. My ideas are always taken seriously and I’m given control over my own projects

I’m always developing new skills that make me a better manager and with our group’s expansion plans and constant growth, I know I’ll be in a strong position to run my own venue as General Manager sooner than I could with any other company.

What makes Apartment Group different?
The amount of ownership and autonomy I’m given over venue operations is something which would be very different to managing a chain pub or other outlet. When you work hard and prove yourself, you’re entrusted with a lot and also if you want to try your hand at something outside your job role, you’re not only supported, but encouraged!

It’s also great to be able to visit our other venues in Newcastle, by the coast and in Otterburn. Whether it’s business or pleasure, it’s a refreshing break from the norm to see how our other venues are running.

LOUISE FAWCETT

Senior Manager

What's been your favourite project you've worked on at Apartment Group?
Launching The Palm!
What do you love most about your job?
I enjoy being able to run such unique venue, there are so many possibilities with the palm, every day is different, and I love working with such a great group of likeminded people.
What makes Apartment Group different?
The Apartment group is one of the most forward – thinking companies in the North East. The vision for design, expansion and operations are a bench mark for other hospitality organisations in the area.

NATHAN HENDRY

Senior Venue Manager

What's been your favourite project you've worked on at Apartment Group?
My favourite project would be assisting in the opening of 2 venues over the last few years, Dr Feelgoods and Saucy Burger. It was great to be a part of, and to see how things need to be done to ensure that a business can run successfully will definitely benefit me in years to come.
What do you love most about your job?
I love having the freedom to learn new things at my own pace and being given opportunities to progress as quickly as I am able to. I also enjoy being challenged to work with high standards and expectations, this pushes me to do more and improve my own skillset.
What makes Apartment Group different?
The training you receive when you first arrive on the bar is like nothing I’ve ever experienced. It is the most in depth training I’ve ever had for a bar job. It really shows with the quality of all of the staff and you can clearly see everyone is passionate about working together.

ALYSHA POTTS

Duty Manager

What's been your favourite project you've worked on at Apartment Group?
My favourite project has been being a part of opening Saucy burger in 2016. Still being a waitress at this time I hugely felt part of the team and my opinion was never over looked. I think being part of this experience will benefit me in years to come.
What do you love most about your job?
I love the diversity of roles I have, from running a service on a busy Saturday night to dealing with large functions and parties on the functions team. Each day is totally different which keeps my job exciting and interesting. I am constantly learning new skills and with this I’m sometimes pushed outside my comfort zone, but with the support and encouragement from my brilliant team around me all of the tasks are achievable.
What makes Apartment Group different?
The amount of opportunities and progression available in the company is something I’ve never seen or heard of before. Starting as a drinks runner 4 years ago I never thought I would be a Duty Manger with as much responsibility as I have now. I love that Apartment Group provides opportunities in house before recruiting externally, it makes your determination stronger for striving to be the best that you can be.

JAMES TINDLE

Duty Manager

What's been your favourite project you've worked on at Apartment Group?
I’ve been lucky enough to go out and work at a number of venues across the group, getting a chance to not only see how they operate, but being able to have an influence as well! It’s fascinating to see how each place differs from one another, form the day to day running of the site to the clientele you have a chance to work with. I feel this has really broadened my horizons.
What do you love most about your job?
No day is ever the same! You get to meet and work with so many people and there’s so much to get stuck into. I’ve been lucky enough to be entrusted with staff training, so having the chance to influence service is a big positive for me.
What makes Apartment Group different?
The chances of progression are so strong in this company if you show the passion and drive to achieve something. This constantly pushes me on to work harder and become a stronger manager with the aim of climbing higher on the Apartment Group ladder. I don’t know any other company who would give you a chance to have so much responsibility with relatively little experience. They really give you the chance to prove yourself which I couldn’t appreciate more!

BETHANY WILLIAMS

Sales Manager

What's been your favourite project you've worked on at Apartment Group?
I love coming into work and having a different project every day and being creative with our venue.
What do you love most about your job?
I love coming into work and having a different project every day and being creative with our venue.
What makes Apartment Group different?
Our portfolio of the some of the North East’s best venues!

BOBBY APPLEBY

Duty Manager – Liberty Brown

What's been your favourite project you've worked on at Apartment Group?
My Favourite project I’ve worked on here at Liberty Brown has to be the current extension of The Palm, being someone who’s lived in Sunderland all my life, it’s fantastic to be involved in such a new and exciting addition to the city. The buzz around it is massive with not only the people of Sunderland excited by it but the staff are also so eager to be involved.
What do you love most about your job?
What I love most about the Apartment Group is it’s the perfect place for people who are passionate about every form of hospitality. I have a passion for cocktails and bartending and the group have really helped me become the best I can be.
What makes Apartment Group different?
My progression is clear for all to see and I can only carry on improving as a member of Apartment group staff. The flexibility and training the company provides is second to none and is catered around every individual too really get the best out of and enhance the skills we have.

I really believe what sets the Apartment group apart from anywhere else is the very high standards set by everyone involved from the staff right too the top.

SARAH RODDAM

Supervisor

What's been your favourite project you've worked on at Apartment Group?
My favourite project I have worked on at Apartment Group would have to be social media. It’s given me a chance to progress further within the company and also gain new experiences that I wouldn’t have been able to without it. It’s also given me more opportunity to have a platform to keep working towards and keep progressing. I also enjoyed being involved in the opening of Saucy Burger, it was something very different for me and I thrived off the popularity and success of the venue, which made me want to work harder.
What do you love most about your job?
The thing I love most about my job is interacting with customers! I love how we can have conversations with tables and create a great rapport! Whether its families, friends or people on their own, especially when people mention that you have helped them celebrate a special occasion or made them feel welcome and comfortable. I also love learning about all elements of food, drinks and things within the venue itself so I am constantly learning new things which I love.
What makes Apartment Group different?
The thing that makes Apartment Group different is the opportunities I have received within the company during the time I’ve worked here. They have proven that if you work hard and you want to move forward they will push you and make that happen for you. I’m excited to see what else I can achieve within Apartment Group to keep striving forward!

CONTACT US

Email: info@discoverthepalm.com

Telephone: 0191 516 9009

Address:
The Palm
Timber Beach Road
Sunderland
SR5 3XG